Privacy Policy for [Institute for Young Women Development]

Last Updated: [06 August 2025]

1. Introduction

Welcome to [Your Company Name] (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website ([www.iywd.org]), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect may include the following:

• Personally Identifiable Information (PII): [List all PII you collect, for example: Full Name, Email Address, Phone Number, Mailing Address, Billing Address, Payment Information (e.g., credit card details), Date of Birth].
• Usage Data: Information on how the Services are accessed and used. This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Services and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How Do We Use Your Information?

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Process your transactions and manage your orders.
• Create and manage your account.
• Communicate with you, including sending you emails about your account, technical notices, updates, and marketing promotions.
• Improve our Services, marketing, and customer experience.
• Monitor the usage of our Services for security purposes and fraud prevention.
• Comply with legal obligations, as required by Zimbabwean law and other applicable regulations.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. Examples include: [List types of providers, e.g., payment processing, data analysis, email delivery, hosting services, customer service].
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.¹
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable ²law, governmental requests, a judicial proceeding, court order, or legal process.

We will not sell your personal information to third parties.

5. Data Security

We have implemented appropriate administrative, technical, and physical security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable Zimbabwean laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Privacy Rights under Zimbabwe’s Data Protection Act (DPA)

As a user in Zimbabwe, the DPA grants you specific rights regarding your personal data. These rights include:

• The right to be informed: You have the right to be notified about the collection and use of your personal data.
• The right of access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.³
• The right to erasure: You have the right to request that we erase your ⁴personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child”). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.